Yes we are open!. MathsCity opened on 5th October 2021

We are open Tuesday to Friday 10am – 4 pm and Saturday to Sunday 10am – 5pm.

We have additional opening hours in the school holidays.

You can see the additional times by clicking the ‘Buy Tickets’ button.

Pre-booking is recommended. We are following government guidelines and, at this point in time, it is possible to pay on the door. This may change if new restrictions are brought in.

You can book online using our booking system here.

At this point in time, if there is space when you arrive, you can buy your ticket at the admissions desk. We recommend pre booking to avoid disappointment.

We do not normally offer refunds. To change your booking please contact us in advance of your reserved time by email on mathscity@mathsworlduk.com  Please include your booking details and preferred new booking time in your message.

Yes! MathsCity is for adults and families. 

All children under 14 years need to be accompanied by an adult.

We have introduced 30 minute booking slots on the weekend. This is so we have capacity to accommodate all guests. We know it’s difficult to arrive exactly on time, which is why we’ve made slots of 30 minutes.

No, visitors can stay and enjoy MathsCity for as long as they wish. We have capped our visitor numbers each day to ensure that we don’t exceed visitor levels for social distancing. We anticipate most visits will last 1 hour 20 minutes.

Our booking system online is very simple to use so you should be able to do everything you need to do without support. However, our team are here to support you as best we can. If you’re able to book online, please do so. If you have any queries then email MathsCity@mathsworlduk.com 

MathsCity will not be sending actual tickets. You need to bring your booking reference number with you on the day. You will be checked in using this when you arrive. Your confirmation email will arrive after you have booked and will contain lots of information about your visit. Please make sure you use the correct email address and check your junk mail folder before contacting us. There’s no need to print your email out.

Read our Privacy Statement for more info, and please also read about the NHS test and trace system below.

MathsCity is an accessible and welcoming space.

MathsCity and the exhibits are accessible to wheelchair users. Only two exhibits cannot be fully used in a wheelchair. We have an accessible toilet.

MathsCity is a popular venue for visitors with ASD. We recommend ear defenders to avoid over stimulation.

MathsCity is not suitable for those with severe visual impairements. MathsCity is designed to give a visual experience of mathematics for those who are not happy with the symbols and numbers in mathematics.

The team at MathsCity have worked hard to provide a COVID-secure experience, whilst retaining the fun, family day out.

The space is free-flow. We ask parents to supervise their children in these spaces and wait until exhibits become available. Please be respectful of other visitors, it makes it a much nicer day out for everyone!

All the interactives are open. We have careful cleaning protocols.

On a day-to-day basis you’ll also see our Enablers keeping MathsCity clean throughout the day. We’re also using a careful cleaning protocol each evening.

We are limiting the number of visitors each day, so MathsCity will not be busy inside. This will be a really good time to visit!

Bring your booking reference number or e-ticket. You will be asked for this on arrival. Each person in your party will be checked in using this at the desk. 

No, if you arrive earlier than your timeslot, you will be asked to wait and play outside before you enter MathsCity.

We know it may be tricky arriving within your timeslot. However, we ask that you aim to arrive as close as possible to this to avoid having a queue build up outside the building. If you are unavoidably delayed, you may still be able to access the museum if you have a valid booking for that day and there are places available.

No, MathsCity is not hosting any school visits at the same time as family visitors.

Yes, the toilets will be open. There are more facilities in Trinity.

A coat rail is available at MathsCity but we cannot take responsibility for your items. Please limit the things you need to bring with you.

Yes, the shop will be open.