Yes, we are open at our new place in Zurich House.

We are open Tuesday to Friday 10am – 4 pm and Saturday and Sunday 10am – 5pm.

We have additional opening hours in the school holidays.

You can see the additional times by clicking the ‘Buy Tickets’ button.

Pre-booking is recommended as there are school groups booked on weekdays when the public visitor might not be allowed. It is not much of a problem during weekend.

You can book online using our booking system here.

You can buy your ticket at the reception desk. We recommend pre booking to avoid disappointment.

Refunds are offered for exceptional circumstances. To change your booking or refund please contact us preferably in advance of your reserved time by email on mathscity@mathsworlduk.com. Please include your booking details and preferred new booking time in your message.

Yes! MathsCity is for adults and families. 

All children under 14 years need to be accompanied by an adult.

We have introduced 30 minute booking slots on the ticket. This is so we have capacity to accommodate all guests. We know it’s difficult to arrive exactly on time, which is why we’ve made slots of 30 minutes.

No, visitors can stay and enjoy MathsCity for as long as they wish. We have capped our visitor number for the HSE and staffing limitations. We anticipate most visits will last 1 hour 20 minutes. On top of that tickets are valid for multiple entry on the specified date on the ticket.

Currently we don’t have a option for booking over the phone. Our booking system online is very simple to use so you should be able to do everything you need to do without support. However, our team are here to support you as best we can. If you’re able to book online, please do so. If you have any queries then email MathsCity@mathsworlduk.com.

MathsCity will not be sending actual tickets. We recommend having your tickets ready when you come in and you will be checked in using this when you arrive. Your confirmation email will arrive after you have booked and will contain lots of information about your visit. Please make sure you use the correct email address and check your junk mail folder before contacting us. There’s no need to print your email out.

Read our Privacy Statement for more info.

MathsCity is an accessible and welcoming space.

MathsCity and the exhibits are accessible to wheelchair users. Only two exhibits cannot be fully used in a wheelchair. We have an accessible toilet.

MathsCity is a popular venue for visitors with ASD. We recommend ear defenders to avoid overstimulation.

MathsCity is not suitable for those with severe visual impairments. MathsCity is designed to give a visual experience of mathematics for those who are not happy with the symbols and numbers in mathematics.

Bring your booking reference number or e-ticket or the name of the person tickets are booked under. You will be asked for this on arrival. Each person in your party will be checked in using this at the desk.

It might not be possible if there is any groups who have exclusive access already in the centre.

We know it may be tricky arriving within your timeslot. However, we ask that you aim to arrive as close as possible to this to avoid having a queue build up outside the building. If you are unavoidably delayed, you may still be able to access the centre if you have a valid booking for that day and there are places available.

MathsCity is not hosting any school visits at the same time as family visitors. But this can change on rare instances.

Yes, the toilets will be open. There are more facilities in Trinity.

Lockers are available at MathsCity but we cannot take responsibility for your items. Please limit the things you need to bring with you as the space could be limited.

Yes, the shop will be open.